Our ClearChoice and AirX filters are made in our factory and headquarters here in Indiana, with great attention to quality. Donâ€™t settle for poorly-made Chinese knock offs. Filters are not just replacement parts, they are the water and the air that our families drink and breathe.
Authorization Process and Holds on Credit and Debit Cards
Before your item(s) is shipped, your debit or credit card statement may show what looks like a charge to your account – This is known as an “authorization hold” and is placed on your account by your financial institution to make sure funds are available once your order ships. While you have not been charged, this hold does lower your available balance and typically lasts 3-7 days, depending on the policy of your financial institution.
General Guidelines for Authorization Holds based upon financial institutions
Regular Orders = Authorization Holds occur at the time the order is placed and will typically drop once the order is shipped.
Presell Orders = Since the expected ship date is typically longer than non-presell orders, your card may be reauthorized prior to shipping to ensure the funds are held.
Cancelled Orders = Timelines for authorization holds vary based on financial institutions policies.
When replacing a new filter, flush about 2 gallons of water through the filter before drinking the water. This will eliminate any carbon particles leftover from the manufacturing process.